FAQ: Gcc Setup India

No — while a wholly-owned subsidiary is the most common structure for a full-scope GCC, companies can also start under a Build-Operate-Transfer (BOT) model through a local partner's entity and convert to their own legal entity later, or use a branch office structure in narrower cases, depending on how much control and how fast a start they need.  Read full answer →

There's no single best city — Bengaluru and Hyderabad lead for tech/product talent depth, Pune and Chennai for engineering and manufacturing-linked GCCs, and Gurugram/NCR for finance and shared-services GCCs; the right choice depends on the talent pool your GCC needs and your real-estate/cost tolerance.  Read full answer →

Most successful GCCs start with well-defined, process-heavy functions like IT support and application maintenance, finance and accounting shared services, or customer support, then expand into higher-value work such as product engineering, analytics, and R&D once the centre has proven delivery reliability and built management credibility with headquarters.  Read full answer →

A well-planned GCC can go from entity incorporation to 100+ employees in roughly 9 to 15 months, with the first 3-4 months consumed by legal setup and leadership hiring, and headcount ramping steadily once core team leads and delivery processes are in place.  Read full answer →

A GCC typically costs more upfront to set up than outsourcing to a BPO vendor, but delivers a lower fully-loaded cost per employee at scale (usually beyond 100-150 headcount) along with full IP ownership, direct process control, and no vendor margin — the crossover point depends on function complexity and how long you plan to run the operation.  Read full answer →